Help Center
Find answers to common questions, or get in touch with our support team.
Can't find what you're looking for?
Our support team usually responds within one business day.
Courses & Learning
How are the courses structured?
QubitSkills courses are cohort-based and delivered live. Each cohort includes live sessions, recorded replays, hands-on projects, and assignments. You will also have access to a community of fellow learners.
Can I access course recordings after the live sessions?
Yes. All live sessions are recorded and made available to enrolled learners within 24 hours of the session ending.
What happens if I miss a live session?
No problem. You can watch the recording at your own pace. However, attending live is recommended to get the most out of Q&A and interactive elements.
Will I receive a certificate upon completion?
Yes. Learners who complete all required modules, evaluations, and projects will receive a digital completion certificate.
Billing & Payments
What payment methods do you accept?
We accept all major credit and debit cards, UPI, and net banking via Razorpay, our secure payment partner.
Are subscription payments refundable?
No. Once a subscription payment is processed, it is final and non-refundable. This applies to all subscription-based payments made for the use of our tools or services.
How do I request a refund for a course?
To qualify for our Money-Back Guarantee you must meet all four conditions: active enrollment and completion of all modules, passing the internal evaluation, demonstrating career engagement (e.g. job applications), and no unannounced interruptions. If you satisfy all conditions but still do not see tangible career benefits, email info@qubitskills.com. See our Refund Policy page for the full details.
Account & Access
How do I reset my password?
On the login page, click "Forgot password" and enter your registered email. You will receive a reset link within a few minutes.
Can I change my enrolled batch?
Yes. Batch changes are allowed up to 48 hours before the course starts. Contact us at info@qubitskills.com to request a change.
Can I transfer my enrollment to someone else?
Enrollment transfers are permitted at least 48 hours before the course start date. The completion certificate will be issued to the attending candidate.